The use of this website is governed by the terms and conditions listed below. Each time you use this website, you acknowledge to us that you have read and understood these Terms and Conditions and agree to be bound by them. The terms “We”, “our” and “us” refers to Koonara Wines
It is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18. You may only subscribe to or take advantage of promotions conducted by this website if you are 18 years of age or over.
Ordering online is the quickest and easiest way to purchase our wines. We’ll immediately process your order and arrange the quickest shipping time possible. Your credit card details are encrypted and protected within our software program. We accept payment by Visa, American Express & MasterCard.
All prices are displayed in Australian Dollars (AUD) and are inclusive of GST.
Delivery & Shipping
Delivery to Australian capital cities and surrounding suburbs is usually within 7 working days of receiving payment. Please allow up to 14 days for other areas and for periods inclusive of public holidays.
We use Australia Post for all domestic deliveries including all Australian street or post office box addresses. After you have completed your online transaction and we have dispatched your wine, we’ll email you an Australian Post tracking number.
In circumstances where no-one is present to receive the wine delivery (and there are no special delivery instructions) Australia Post will notify you via email, directing you to collect your wine from the local post office.
If you need wine sooner, please contact us and we will do our best to arrange a quicker turn around.
Please email us to learn of the options available to you.
Mobile Terms of Service – Koonara Wines
The Koonara Wines mobile message service (the “Service”) is operated by Koonara Wines (“Koonara Wines”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Koonara Wines’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Koonara Wines through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Koonara Wines. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Koonara or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Koonara Wines mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to Koonara or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Last updated: October, 2022